It’s an unassuming glass door opposite Frankfurt’s Terminal A – one that's easy to miss on your way to the train station and as you pass the Airport Center. But this door leads into a radically different airline world – different at least in terms of what Lufthansa Group carriers have ever been used to.
At the headquarters of the group’s newest offspring, Eurowings Discover, this two-storey, open-plan loft has high ceilings, wide-open spaces, wood panels and only a few separate office units with glass walls. It is called ‘The Bay’ and it oozes start-up spirit.
Strewn throughout are wooden tables, benches, deck chairs and parasols, intended to spread holiday spirit. Here, everybody sees everyone, from crew, administration and operation colleagues alike. Everyone works closely together, which helps to foster team spirit and open communication and deal easily with any troubleshooting. Even crew briefings take place in front of everyone at a big conference table underneath a wall-mounted Airbus A330 winglet painted in company colours:
“It actually flew on a Brussels Airlines [also part of the Lufthansa Group] A330 before,” said Captain Philipp Röder. He’d just gathered with his crew in preparation for the…
